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Focus on Customers: Don’t Be Scammed By SEO

By |2024-12-30T03:37:40+00:00September 27th, 2024|Forbes Articles|

Every day, an online search optimization company contacts at least one of my client’s websites, outlining what’s wrong and promising extraordinary results. All they have to do is click through and test their site using this third-party SEO company, followed by the all-too-predictable poor score.

It’s a scam.

Let’s examine all the ways that search has changed and will change based on the Google antitrust lawsuit so we can reset expectations once and for all, help business owners stay safe, and spend money on initiatives that contribute to online success.

Did you know that Google reports that approximately 250,000 new websites are launched globally every day? That’s a staggering 175 websites per minute.

That also means that the “average” scores being calculated by SEO company sites are wildly irrelevant. Page count is one clear example. Depending on your industry, a website’s average number of pages can vary significantly, from single-scroll sites to e-commerce sites with thousands of pages or products.

The framework your site is built in (WordPress vs. React vs. Drupal) also impacts how quickly your site loads, making an SEO company’s quick domain check just as quickly outdated.

Now it’s time for a reality check: the likelihood that your website will ever reach the first page of Google organically is slim at best. Search engines calculate rank based on several factors. The most important is the number of references to specific keyword phrases.

If a user types in “solar company near me,” the search engine will deliver results showing what it believes is most relevant based on references to that specific group of words as well as other offsite factors like traffic, conversion rates, backlinks, etc.

If that same user searches for “closest solar company to me,” the search results change. Every single combination of words changes the index or rank delivered. The results also change depending on where a searcher is physically located and even their device.

Factors like this have led to the Google anti-trust lawsuit. Spending money to try to lift your keyword rank is as likely as trying to go viral. And the long-term impact is minimal when the engines change the rules tomorrow or next week or your competitor adds 50 more pages of content.

The only way to guarantee top-of-page placement is through paid advertising. Your goal should be to identify users who demonstrate behavior that indicates they are an ideal match for what you’re selling. It’s not enough to be at the top of organic search; the real win is to deliver your brand messaging to the right person at the right time, creating a meaningful customer relationship moment.

Your goal should be to build your website content with a focus on your customers, not creating content simply for a search engine. The days of keyword stuffing are over. Instead, try these tips to build rank that will pay off:

  • Place excellent alt-tag descriptions, meta titles, and meta headlines.
  • Make sure that your site is optimized annually (one way is to reduce image sizes through compression).
  • Track user behavior through G4.
  • Ensure that you’re marking your key events (conversions) as reportable, growing your domain’s value points.

These strategies will prove to Google and other search engines that customers who visit your site stay, engage, and convert in meaningful ways. That’s the best way to increase your overall rank and reach more people at a lower cost per click when advertising in search engines.

Episode 31 – Featured Guest Michelle Greenwald

By |2024-12-30T03:37:40+00:00September 26th, 2024|Get Your Geek On, Podcasts|

This week on The Covert Code Podcast, we explore “Corporate Innovation and Reshaping Strategic Marketing” with special guest Michelle Greenwald, CEO & Founder of Catalyzing Innovation.

Michelle Greenwald, CEO & Founder of Catalyzing Innovation, discusses corporate innovation and reshaping strategic marketing on The Covert Code Podcast.Meet Michelle Greenwald

Michelle Greenwald is a unique blend of marketing practitioner, seeing as she is the former SVP of New Products at Disney and the former VP and GM at Pepsi-Cola. She is also a marketing professor who has taught at Wharton, Columbia, Cornell, NYU, IESE, HEC and other international business schools. Michelle is an innovation author with columns for Forbes and Inc.com. She also authored a book, “Catalyzing Innovation.” In addition, she is the new business and marketing plan consultant with her firm, Marketing Visualized™. She is the Founder & CEO of Inventours™, an executive education service that tours senior-level executives through the innovation landmarks of cities like Paris, Barcelona, and Copenhagen. She developed Inventours™ to fulfill an unmet need for a more methodical way to inspire and innovate across a variety of dimensions and to cross-pollinate new ideas and approaches. Michelle searches for brilliant innovators across industries in highly creative cities for unprecedented access and insights.

Episode 30 – Featured Guest Lance Motogawa

By |2024-12-30T03:37:41+00:00September 20th, 2024|In-Person, Podcasts|

This week on The Covert Code Podcast, the topic is “Innovation in Entertainment: How Technology and Creativity Drive Unforgettable Experiences

Lance Motogawa discusses innovation in entertainment, exploring how technology and creativity create unforgettable experiences on The Covert Code Podcast.Meet Lance Motogawa

By the time Lance Motogawa graduated from Pearl City High School in 1987, he knew that music was his future. He began composing rap songs, demonstrated a near-perfect ability to play an electric keyboard by ear, and joined Club Rox Rock, Hawaii’s inaugural notable rap group, alongside Dwayne Oyama, Chris Traya, and Lionel “Black Hawaiian” Wright. The quartet kept working until it released its first album, “Hyped, Dope, Def & Direct,” in 1991, but that was as far as it went. Motogawa resurrected his solo career and persevered. He hosted a radio show, got into advertising sales, learned about marketing, and applied his recording studio skills to producing commercials and writing jingles.

Episode 29 – Featured Guest Jennifer Schielke

By |2024-12-25T18:48:57+00:00September 12th, 2024|Author, Podcasts|

This week on The Covert Code Podcast, we explore the topic of leadership with Jennifer Shielke, co-founder and CEO of Summit Group Solutions.

Jennifer Shielke, CEO and co-founder of Summit Group Solutions, IT staffing and recruiting expert, featured on The Covert Code PodcastMeet Jennifer Schielke

Jennifer Shielke is the co-founder and CEO of Summit Group Solutions, a company that focuses on IT staffing and recruiting. With more than 30 years of business leadership experience, Jennifer has been instrumental in making Summit Group Solutions a dependable B2B partner that Inc. will recognize as a Power Partner in 2023 for its superior service and contribution to business growth. Her leadership is rooted in integrity, empathy, and a commitment to continuous improvement, making her a highly respected figure in the staffing industry. Additionally, Jennifer is the author of Leading for Impact: The CEO’s Guide to Influencing with Integrity, where she shares her insights on leadership, emphasizing values-based decision-making and the importance of strong relationships in business

Episode 28 – Featured Guest Todd Robertson

By |2024-12-25T18:48:57+00:00September 5th, 2024|Get Your Geek On, Podcasts|

In this episode of The Covert Code podcast, we sit down with Todd Robertson, CEO of Hyperspective, to explore how to create content that truly inspires change.

Todd Robertson, CEO of Hyperspective, a creative digital agency blending technology and storytelling, featured on The Covert Code Podcast.Meet Todd Robertson

Todd Robertson is the CEO of Hyperspective, a full-service creative and digital agency known for innovative solutions that bridge technology and storytelling. With a career spanning over two decades, Todd has led teams in crafting immersive experiences, interactive media, and compelling digital content that drive brand engagement. His expertise lies in blending creativity with emerging technologies, making Hyperspective a leader in delivering cutting-edge, strategic campaigns across diverse industries. Todd’s passion for innovation continues to push the boundaries of digital transformation, setting new standards for excellence in the creative world.

Episode 27 – Featured Guest Sarah Dandashy

By |2024-12-16T18:55:30+00:00August 30th, 2024|Author, Podcasts|

This week on the Covert Code Podcast, the topic is “meeting and exceeding customer expectations,” and I’m thrilled to have Sarah Dandashy.

Sarah Dandashy, TV travel expert, best-selling author, and keynote speaker with 18+ years in hospitality, featured on The Covert Code Podcast.Sarah Dandashy

Sarah Dandashy is a verified TV travel expert, best-selling author, and keynote speaker with over 18 years of hospitality experience. She started as a luxury hotel concierge, creating the popular brand “Ask A Concierge,” and now shares travel insights with over 250,000 followers. Transitioning from her concierge role, Sarah collaborates with top brands and is a trusted travel authority on networks like ABC, CBS, and FOX. Major publications have featured her expertise, and she hosts the “The Creators” podcast and co-hosts “Good Morning, Hospitality” on LinkedIn Live. Her #1 best-selling book, “Hospitality From Within,” and her ongoing work continue to inspire travelers worldwide.

Episode 26 – Featured Guest Pat Monick

By |2024-12-02T19:00:50+00:00August 23rd, 2024|Podcasts|

This week on the Covert Code Podcast, the topic is “women in business,” and my special guest is Pat Monick, Principle of 4Front Branding and VP of Covert Communication.

Pat Monick, Principal of 4Front Branding and VP of Covert Communication, with 30+ years in marketing, featured on The Covert Code Podcast.Meet Pat Monick

Pat Monick, Principal of 4Front Branding/Monick Brand Comm LLC and VP of Covert Communication, has over 30 years of experience in marketing, specializing in account management, strategic planning, media, and public relations. Starting her career in fashion and textile design, Pat transitioned to marketing, eventually serving as Senior VP at Laird Christianson Advertising, where she helped grow the company into Honolulu’s largest marketing communications firm. Pat has worked across various industries, including construction, real estate, retail, hospitality, healthcare, insurance, solar energy, and book promotion. The American Advertising Federation—Hawaii recognized her as a past president and named her Ad Woman of the Year in 2009. Pat excels in brand development, creative production, and managing websites and social media.

Episode 25 – Featured Guest Bjorn Arnold

By |2024-12-01T19:08:38+00:00August 16th, 2024|In-Person, Podcasts|

This week on The Covert Code, the topic is “emerging technology and innovation,” and I’m excited to introduce Bjorn Arnold, one of the co-founders of Data Motion.

Bjorn Arnold, co-founder of Data Motion, Sweden's pioneering 3D animation company, featured on The Covert Code PodcastMeet Bjorn Arnold

Bjorn Arnold is one of the co-founders of Data Motion, Sweden’s pioneering 3D animation company. Bjorn’s career has been a testament to the power of technology in transforming industries, particularly in marketing. From the early days of Autodesk 3D Studio, Bjorn has been at the cutting edge, helping to revolutionize the way companies present their products to the world. Now retired, Bjorn joins us from his family’s century-old country house in Sweden to share his incredible journey and insights into the future of technology.

Episode 24 – Featured Guest John Pitre

By |2024-12-01T03:31:29+00:00August 9th, 2024|Author, In-Person, Podcasts|

This week on TheCovertCode the topic is “innovation, technology and design,” and I’m pleased to introduce John Pitre, President & Founder of Natural Power Concepts (NPC).

John Pitre, guest on The Covert Code Podcast, Master of Fantasy and Surrealism, educated at Art Students League, NYMeet John Pitre

John Pitre, born in 1942 and educated at the Art Students League in New York, is a renowned Master of Fantasy and Surrealism with over 40 years of influence. His art, known for its visionary commentary on issues like overpopulation, nuclear war, and ecological decline, includes the widely popular piece “Restrictions,” which sold an estimated seven million copies. Beyond his artwork, Pitre holds numerous patents, pioneering in fields such as ocean exploration, aviation, and fitness equipment design, including the award-winning ROM machine. His work, including the innovative Genesis Paint, transcends visual art, offering profound philosophical insights into humanity’s purpose as stewards of the planet. The ethereal vision of this contemporary DaVinci deeply inspires many people.

Buyer Beware: When to Pump the Brakes on Your Digital Marketing

By |2024-12-01T03:06:14+00:00August 2nd, 2024|Forbes Articles|

If you spend time on the beach in Hawaii, you’ll see surfers “carving”—rebalancing to change direction quickly as a way to navigate a wave successfully.

It’s a maneuver that many business owners need to make when it comes to digital marketing. In order to succeed in an evolving digital landscape, you must have the confidence to pivot when the numbers aren’t adding up.

If you rely on your advertising agency to protect you from spending too much and achieving too little, you need to know that online advertising has no third-party oversight. That’s right, there is no way to prove, using an unbiased entity, that your ad or impression ever ran. That’s why picking the right partners and asking the right questions are critical.

The good news is that it’s easy to spot potential problems by asking questions and having the confidence to press Pause on a marketing campaign that isn’t delivering.

Here are three warning signs that it might be time to pump the brakes:

  1. Your advertising agency asks for a bigger budget. Regardless of your digital spend, any paid advertising should have a measurable result. Never agree to spend more before you have confidence in your paid service to the onsite conversion rate. Before agreeing to a bigger budget, ask about changing creative, landing pages, promotions, or trying a different approach to driving the paid search (such as testing Outbrain Native ads instead of Google Display).
  2. Your advertising agency says your campaign will take 90-120 days to work. When you hear this, it’s time to pause everything. Media companies that use lists to target users will say that it takes this long to match the data, create the audience pool, and serve enough ads to optimize the campaign. The truth is that most of those users who they might have been able to “match” with online may no longer need your specific product or service. Think about when you purchase a product and continue seeing ads. It’s ludicrous to attribute one impression shown to a customer with a site visit that was influenced by that marketing in any time frame over 24 hours (view-through) or 30 days if the ad was clicked on.
  3. Your advertising company claims that they are unable to tell whether a human clicked on the ads or not. There are trusted media partners like Quantcast, StackAdapt, Criteo, and Outbrain that will allow third-party pixels to run inside of your ads to prove they were viewed and to show the percentage of viewability, which matters when the user scrolls down the page (if they scrolled fast, they might have only seen your ad for a few seconds, meaning it was viewed at 50% rather than 100%). Bots can be blocked from paid search campaigns using third-party software like ClickCease. Tools like platform IVT (invalid traffic) reporting can confirm the validity of engagement.

I don’t believe that agencies and media partners deliberately participate in a grand scheme to hurt business owners. Instead, it’s the result of a total lack of expert knowledge that has trickled down and tarnished the industry.

Digital marketing didn’t become a dark art by itself; it has become that way from years of rapid and untamed growth. The good news is that there are tools and resources that can help business owners take back control by learning the fundamentals of how media is bought, sold, and consumed online.

Riding the waves of digital media begins by recognizing when it’s time to smoothly change directions, carving like a pro.

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