Transcript: Brand Reinvention with Terri Eagle
Episode: Authority as a Growth Strategy – A Forbes Books Series Presented by The Covert Code
Host: Anna Covert
Guest: Terri Eagle
Anna Covert [00:00:03]: Aloha. My name is Anna Covert, and I'm coming to you from my battleship here on the beautiful island of Oahu.
Anna Covert [00:00:08]: This week on The Covert Code, the topic is brand reinvention. My very special guest is Terri Eagle, a Forbes author, sought-after public speaker, CEO, and founder of Terri Eagle Group, a consulting and business advisory firm helping companies scale and navigate major transitions.
Anna Covert [00:00:21]: Terri is best known as a reinvention artist and has been a pivotal part of the transformation of many iconic brands. She also recently launched her Forbes bestselling book, The Champagne CEO.
Terri Eagle [00:01:01]: Thank you very much, Anna. And congratulations to you on your podcast growth and your bestselling book as well.
Anna Covert [00:01:32]: To kick us off, I’d love the Cliff Notes version of the Terri story. How did you get from where you were to where you are today?
Terri Eagle [00:01:44]: I was born and raised in Seattle, Washington, and from a very young age I was always goal-oriented. I loved winning, leading, and achieving. I was fortunate to have incredible mentors throughout my career, starting with Jennifer Last at L’Oréal.
Terri Eagle [00:02:11]: She actually would not hire me into outside sales until I got outside sales experience first. So I went to work for Russ Berrie, the toy company, and learned how to sell. That experience changed everything for me.
Terri Eagle [00:05:08]: Eventually I returned to L’Oréal, then later moved into luxury brands including Montblanc, David Yurman, Schumacher, and Morilee. Every step taught me something different about leadership, reinvention, scaling businesses, and team culture.
Anna Covert [00:12:26]: During COVID, you launched your own consulting business, Terri Eagle Group. Tell me about that transition.
Terri Eagle [00:12:28]: I had been thinking about helping more than one company at a time. After my book launched, I decided to fully step into consulting, advising, and helping founders, family-led businesses, private equity firms, and organizations going through transition.
Terri Eagle [00:14:31]: I approach it almost like a blueprint. I go into the company, evaluate what’s needed, and help create a roadmap over about six months so there’s a clear direction and measurable progress.
Anna Covert [00:15:06]: I love that because in consulting, especially technology consulting, it’s important to have an end goal instead of endless ongoing projects.
Terri Eagle [00:16:03]: Exactly. I love being hands-on with teams. I’m not someone who just observes from the sidelines. I want to do the work with the founders and teams because I genuinely enjoy it.
Anna Covert [00:16:45]: Let’s talk about your book. When did you decide it was time to write one?
Terri Eagle [00:16:55]: Honestly, at first I thought the Forbes Books outreach was a scam. But eventually I realized it was real, and they asked me to create an outline. I started thinking about what would have helped me throughout my career and built the book around those lessons.
Terri Eagle [00:19:00]: I wanted the book to feel like a fireside conversation, sharing the wins, the challenges, the lessons, and the importance of courage, confidence, and collaboration.
Anna Covert [00:22:03]: I saw your Times Square billboard announcement for the book. How did that feel?
Terri Eagle [00:22:16]: It was surreal. I was incredibly proud. And what meant the most was seeing former team members and leadership teams from different companies show up for the launch event.
Anna Covert [00:23:04]: What changes are you seeing right now for CEOs and leadership teams in this market?
Terri Eagle [00:24:36]: CEOs need to get closer to their teams than ever before. Communication matters. Teamship matters. Leaders should not assume people know what they want or how they’re feeling.
Terri Eagle [00:25:56]: I also strongly believe networking matters. Get out there. Meet people. Don’t rely only on online applications. Relationships still matter tremendously.
Anna Covert [00:30:32]: What are you most excited about moving forward?
Terri Eagle [00:30:38]: I’m loving working with such an eclectic mix of clients. I’m especially excited about continuing to work in merger and acquisition strategy and helping businesses through transition and reinvention.
Anna Covert [00:32:27]: How do you define reinvention?
Terri Eagle [00:32:35]: Reinvention is being willing to change, stay curious, and continue learning. So many people have more inside them than they realize. Reinvention is about giving yourself permission to evolve.
Anna Covert [00:35:14]: A lot of people fear reinvention because they worry it will alienate existing customers or teams.
Terri Eagle [00:35:14]: Change is essential to growth. The companies and people who embrace change succeed faster. Every new industry or role requires learning the landscape and understanding the heartbeat of the business.
Anna Covert [00:39:17]: What’s next for you?
Terri Eagle [00:39:17]: I’m really enjoying speaking engagements, roundtables, and mentoring. I love helping people use their voice more confidently in leadership and business.
Anna Covert [00:42:37]: One major takeaway from this conversation is simply: just ask.
Terri Eagle [00:43:44]: Exactly. Don’t be afraid to share your accomplishments or ask for opportunities. Everyone has a legacy, and people should lean into the value they’ve created.
Anna Covert [00:45:23]: Thank you so much for joining me today, Terri.
Terri Eagle [00:45:33]: Thank you, Anna. It’s been such a pleasure.
Anna Covert [00:46:27]: Thank you everyone for joining us this week on The Covert Code. I’ll see you next week in the pixels. Aloha!






